Spare parts sales
Our spare parts team would be pleased to provide you with competent advice. We supply spare parts in stock within 24 hours.
Prices of spare parts & iXshop
We will be pleased to let you know our spare parts prices on request. For inquiries, please always specify the part numbers of the requested items and the machine number. The part number can be found in the spare parts documentation of the relevant machine.
You are also welcome to use our iXshop to carry out your inquiries online. We also support you in the selection of exactly matching accessories for your machine. Take advantage of our 24-hour offer service offering in the iXshop for tool holders, accessories and machine spare parts. You can request offers around the clock, which will be sent to you automatically within a few minutes.
We also offer some high-quality sub-assemblies, which are worth repairing, in exchange. When returning the defective article freight paid and in a repairable state within 14 days, we will make out a credit amounting to the value of the returned item. However, a credit note can only be issued when the INDEX return form is attached.
Conditions of delivery
Unless agreed otherwise, the ‘Conditions for the Delivery of Machine Tools for Domestic Transactions’ pursuant to VDW 502 of the ‘Verein Deutscher Werkzeugmaschinenfabriken e.V.’ (‘German Machine Tool Builders’ Association’) apply within the Federal Republic of Germany - and for export, the ORGALIME S 2012.